Description

Title: Customer  Service Representative 

Responsibilities: 

- Provide information of services and products with the aim of upselling. Maintain product expertise, broad knowledge of all company products, services and promotions.

-Proactively approach and acknowledge all customers to ensure proper information is provided and guided with the aim of reducing customer waiting time.

- Deliver prompt and professional solutions for customer inquiries.

- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

- Processing service applications and tracking of order progress with the aim providing an efficient service to customers

TO APPLY PLEASE MAIL TO [email protected].

WHEN APPLYING PLEASE MENTION THE POST REF NO