Description

Title: CUSTOMER SUPPORT SPECIALIST

Responsibilities:

- Make outbound calls (survey, retention, and marketing) as per given guidelines.

- Interact with customers positively and confidently to achieve the given objective.

- Log customer interaction data for reporting purposes.

- Follow up and update customers on requests and issues raised by customers.

- Provisioning of services where required by the campaign.

- Case-by-case provisioning of services for customer requests made during outbound interactions.

- Seize opportunities to upsell products when they arise.

- Treat customer information confidential.

- Work as a team player and foster team spirit among work colleagues.

- Assist other contact center teams as and when required.

TO APPLY PLEASE MAIL TO [email protected].

WHEN APPLYING PLEASE MENTION THE POST REF NO

We are hiring for Dhiraagu Headoffice, Seenu Operation Center and Kulhudhuffushi Operation Center.